Customer Happiness Executive

Job Title: Customer Happiness Executive
Salary: £22,000
Location: London

APPLICATIONS ARE NOW CLOSED

As an enthusiastic customer happiness executive, you will be responsible for representing our business, and supporting LoveWoo in continuing to provide the highest standard possible in customer service.

Responsibilities
  • Maintain knowledge of all LoveWoo products
  • Be proactive in ensuring that the customer receives a high quality customer experience
  • Resolve customer complaints via phone, email, mail or social media.
  • Assist with placement of orders, refunds, or exchanges.
  • Continuously seek to improve the customer experience
  • Manage and prioritise personal workloads effectively

 

Ideal Candidate
  • Customer service experience preferable but training will be provided
  • Hard working and self-motivated
  • Personable, empathetic, with a good sense of humour
  • Mature, positive attitude to sexual wellbeing
  • Excellent communication skills, both written & oral
  • Organised with excellent administrative skills

If you think this is the perfect role for you, apply online today!

Uncapped Holiday – As we trust and respect our dedicated staff, we don’t find it necessary to limit your holiday allowance – our only policy is that you do actually take time off!

Out of Office Birthday – It’s a special day, one that only happens once a year, so we believe you should enjoy it. Not only do we give you the day off, but we also let you leave early the day before. Cheers!

Staff Retreat – As a thank you and a reward for all of your hard work, we delight in taking the entire company away on holiday for three nights every year.

Personal & Professional Support – We know every person is on their own journey. We have an incredible support and HR department who’s main goal is to improve the happiness of our employees.

Discounted Gym Membership – A healthy body is a healthy mind, so we are pleased to offer our employees a fantastic discount on a full membership at a range of premier gyms and fitness centres.

Private Healthcare – We care about your health, and provide private healthcare so that you won’t need to worry about NHS waiting lists or paying for the cost of the treatment.