Customer Happiness Executive

Job Title: Customer Happiness Executive
Salary: £22,000
Location: London


As an enthusiastic customer happiness executive, you will be responsible for representing our business, and supporting LoveWoo in continuing to provide the highest standard possible in customer service.

  • Maintain knowledge of all LoveWoo products
  • Be proactive in ensuring that the customer receives a high quality customer experience
  • Resolve customer complaints via phone, email, mail or social media.
  • Assist with placement of orders, refunds, or exchanges.
  • Continuously seek to improve the customer experience
  • Manage and prioritise personal workloads effectively


Ideal Candidate
  • Customer service experience preferable but training will be provided
  • Hard working and self-motivated
  • Personable, empathetic, with a good sense of humour
  • Mature, positive attitude to sexual wellbeing
  • Excellent communication skills, both written & oral
  • Organised with excellent administrative skills

If you think this is the perfect role for you, apply online today!

Uncapped Holiday – As we trust and respect our dedicated staff, we don’t find it necessary to limit your holiday allowance – our only policy is that you do actually take time off!

Out of Office Birthday – It’s a special day, one that only happens once a year, so we believe you should enjoy it. Not only do we give you the day off, but we also let you leave early the day before. Cheers!

Staff Retreat – As a thank you and a reward for all of your hard work, we delight in taking the entire company away on holiday for three nights every year.

Personal & Professional Support – We know every person is on their own journey. We have an incredible support and HR department who’s main goal is to improve the happiness of our employees.

Discounted Gym Membership – A healthy body is a healthy mind, so we are pleased to offer our employees a fantastic discount on a full membership at a range of premier gyms and fitness centres.

Private Healthcare – We care about your health, and provide private healthcare so that you won’t need to worry about NHS waiting lists or paying for the cost of the treatment.